Three Days ago, An owner checks in with their poodle Lafayette, I am called out to recieve him and get instructions. He is a new client. As I come around the corner, smiling and introducing myself, The nicely dressed mid 60's woman says hello with a returning inviting smile and simoutaniously says. He bites.
I was taken aback for a second. But, quickly ( Hoping she didn't notice) recovered and thanked her for telling me up front. We then began to talk about his triggers as she knew them to be, and I was able to get through the groom, while not reinforcing fear by not pushing hot buttons but, instead, being careful, reassuring and gentle. I got an email today that said they can't stop looking at him. He has never looked like this before!...Thanking me again for my services.
NO one likes to do a biting dog. We all have to remember what we are in this field of work for. The love of dogs. Something happened somewhere along the path of these aggressive pets to instill fear into them about the grooming process. Maybe forced through the groom to fast, a quicked nail or ten...who knows....it could very well be, and in all probability is , something done unintentionally .
If we can work with these pets. We will feel so rewarded, and those grateful clients will speak our names for a lifetime.
I do believe that owners should be held liable though if they knowingly bring in an aggressive pet to be groomed. In my state I do not believe there is a law stating that they are liable.
Most instances we groomers can tell easily if it is from a past incident.
Tell me your opinion on this issue. Write a comment, I will make them available for all to read.
Happy Grooming! Kim