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Pam Julian, Author

  • Pam Julian CMG CAH is a career grooming professional who came up through the ranks of bather, apprentice and groomers and advanced to owning a shop/kennel, filling a grooming shop manager and instructor position with PetSmart and owning and directing a grooming academy in the private sector. Finally Pam transitioned into mobile grooming. Pam has achieved certifications for WWPSA Animal Hygienist, IPG Certified Master Groomer and Pet First Aid/CPR from the American Red Cross. She is an avid Internet junkie among grooming groups, a mentor and motivational speaker and editor of 2 newsletters for grooming professionals. Her background also includes experience as a 4-H dog and cat project leader, breeder, exhibitor, handler in both dog and cat fancy, conformation and obedience training. Pam was an active member and elected officer of the Arizona Professional Pet Groomers Assn working on cutting edge vocational licensing issues. This vast experience gives her rich insights into the grooming industry. Pam's down-to-earth views and 4 decades of experience provides exciting insights for both beginner and advanced grooming professionals.

November 29, 2008

Reaching The Summit ... Are You A Master Groomer?

Not so long ago one of my career goals was to become a Certified Master Groomer.  Well, I've done that.  I have completed my CMG through  The International Professional Groomers Assn.  I feel energized, just knowing that I can and have proved my ability to groom pets to a judged degree of excellence.  But does it make a difference to my next new client or any of my current clients?  Probably not.  Just around the corner from me is another career groomer who markets herself as a "master groomer" but admits that she gave herself that title, has never belonged to or tested with one of the three national organizations that our industry has. So what makes us different? 


How does one get to be a Master Groomer?  Boy that's a question and a half. So, who's to say when one reaches the destination of MASTER GROOMER? Is it the years we've put into being a groomer, is it the knowledge that we glean everyday for years?  Or is it the testing by some organization that then gives you a piece of paper that says you are now a "Certified Master Groomer" (term used by the International Professional Groomers Assn.) or "Nationally Certified Master Groomer" (term used by  the National Dog Groomers Association of America), or "Master Pet Stalest" (term used by the International Society of Canine Cosmetologists).  How many groomers yearn for those letters behind your name... CMG.

Discussing these thoughts years ago with my good buddy Barbara Bird, we observed that in many skilled professions a program of skill exists starting with Apprenticeships, Journeyman, and finally to Master is the normal climb to the summit.  However the pet grooming industry seems to have taken a much different path to the summit.  When the pet industry exploded with the boom of prosperity in the decades after World War Two, the demand was high for individuals that could wash and cut the hair of family pets.  By the 1960's and 1970's the demand was met with schools for pet grooming popping up all over the country.  There were not enough apprentices seeing their way to the summit of Master fast enough.   Because there was [and still is] no structure in place to license groomers the "journey" concept was scuttled and graduates of these grooming schools moved right into ownership of establishments without any need to work under the supervision of masters.  At the time there was also no agreed upon definition of just who was a master.

Then national organizations scurried to get ahead of the growing wave and attempted to reserve the title of "master" to one who had been "peer certified" or tested by peers using a strict guideline of certain breeds along with written testing of breeds within AKC groups so that one fully understood the Breed Standards, our blueprint of how a breed is suppose to look when grooming is completed.  Grooming schools of the time were providing their own version of certification, which was a certificate of completion, not the independent peer certification from organizations like the National Dog Groomers Association of America, or the International Professional Groomers Assn. just to mention two of the earliest organizations to do so.

How would you define apprenticeship, journeyman and master? Barbara and I came up with some interesting ideas ... just where did the concept of apprentice, journeyman and master come about?  If you look into our past these concepts have been around for hundreds of years. It was not uncommon for a skilled person [master] to take on a younger person [apprentice] to pass on his skills or trade. This was how trades passed knowledge to the next generation of skilled worker. The designation of journeyman most likely came about as an apprentice became skilled but not yet a master, in other words still on the "journey toward master".

In our fast paced society of the 1990's a new idea gained popularity, that of 'Internship".  What's that?  Is there a difference between an intern and an apprentice?  Yes there is...An apprentice is someone that starts new in the trade then under observation works toward mastering the skills of the chosen profession.  An intern on the other hand is someone that has had schooling directed toward a specific trade or industry with some laboratory time to have hands on with the intended profession.  Schooling plus Lab is but another way to the summit for the Intern, who has an understanding of the basics, both the concept of artistic design and use of the equipment to accomplish the task.  They do not however have the years of hand's on training that a seasoned apprentice would have at the side of a master, so they usually enter the field or profession with skills less than a master but more than an new apprentice. 

Now in the new millennium even the traditional grooming school has evolved past a physical location.  Instead we see a move to the Internet with learning the basic concept of artistic design and equipment knowledge ON-LINE and then hands on with something called an "extern-ship" .  What's that?  An "extern-ship" as explained by John Nash from the Nash Academy of Grooming (having two physical locations, one in New Jersey and the other in Kentucky) is where students first complete the on-line course designed similar to what you would find at any university setting, one based on class credits earned for classes completed.  The laboratory time is then held at the home campus or can be any other qualified external location, one that has been certified by the Nash Academy following it's program for External Locations.    --- " An approved external location is one that the instructor has completed the Internet course and has had hands-on for a minimum of six weeks as an instructor at one of the home locations and has passed an on-site evaluation of the location/salon to be used.  We have to keep our standards high" to quote John Nash, founder of the Nash Academy ---

The Internet is the growing wave for the future in schooling and instruction, many location schools are closing finding it more profitable and less stress, no  need for hands-on instructors, the equipment to be maintained or the pets on a day to day basis or the struggle to meet State requirements for teaching a vocation. The wave of the future is changing our concept of training, but does it change the title of master?  What do you believe testing or requirements of a Master to be?  Do years of service count?  Does peer testing count?  To be "politically correct" in todays world of higher education where does the title of "Master" fit in?

With the increasing occurrence of "bad-press" focused on injuries or deaths of pets in the grooming shop environment the general public may soon demand that our industry be one that has a qualified "vocational" system in place.  Who is to say what that system will be?  As we have seen in the past with many of the skilled trades we have today, it will surly involve a multi-step process to gain the title of "MASTER GROOMER".

November 17, 2008

Evolution of Pet Grooming

Are You Still Grooming In the DARK AGES?

Do you have new and updated equipment or are you still using the same old stuff you started with...how many years ago?

The pet grooming industry has had some new innovations over the last twenty years or so.  New terns like "ERGONOMICS" is taking our industry by storm. Everything from slicker brushes, clippers, shears to the tables we use, everything is ERGONOMIC.

Wow, that's a big word, so what does it mean?  "Ergonomic" means to work with your body in a way that is safe and fluid of use.  Form fitting as it were.

Better shape handles on brushes, shears that come in so many styles with better shape handles like off-set, three fingeres, swivel thumb, bent shank, short shank, crane shank and a host of others, not to mention the latest craze is the titanium coatings, you know that rainbow look.

Our tables have evolved from the folded leg to adjustable folded leg then went totally wild with hydraulic and finally electric, you know, no more pumping that dog up, now it's push a button for up and down! Tables that have wheels so you can just roll that huge hard to lift dog to the edge of the tub and he walks in, what a concept.

Even the grooming arm with a loop has begun to evolve from the simple metal 90 degree post thingy it used to be, into complicated telescoping parts that give a wide range of adjustable measures to which many groomers can have use for a variety of pets of many sizes. Now it's not uncommon to see two arms on a table connected with an overhead bar, with eyebolts in a myrid of places along the length and top of the bars.  The simple grooming loop has also evolved with locking snaps and one hand break away safety rings and into varing sizes of hip holders, t-straps, hammocks to only mention a few. Gadgets to go along with and help the grooming arm to become more of a safety item for both the groomer and the pet.

Bathing a pet the old fashioned way with a hose in the back yard has taken the fast track to inside with hot water!  Tubs have been designed with the groomer in mind, being elevated to bring the pet up to a proper height so as to eleminate back pain for the bather. Now we have Shampoo delivery systems that deliver diluted shampoo directly on the pet saturating the coat to the skin and Bathing systems that actually do the work for you [think dish washer or clothes washer], rather than you getting down and hand scrubbing the the heck out of the skin and hair of a pet.

Drying a clean wet dog has evolved from toweling off or wrapping it up, to how many cubic feet a minute can your force dryer produce to actually force the water off the coat.  Even towels have evolved from a good old 'terry-cloth" to the Moisture Magnet style or rubbery shammie that littlerly sucks the water off the dog. Even paper towels are used to dry sensitive facial areas faster and safer than air blowing.  Warm air dryers on elevated stands are were a one time must have in a grooming salon, but gave way to the High Velocity Force dryers for speed but are making a come back for the quality of the end result for some of the fluffy breeds, a touch of heat to set straight hair from curly.

Oh my gosh, how clippers have evolved from the hand clipper of the 1800's to the high speed high toruque beauties we use today! WOW!  Think of it!  Maybe 30 to 40 strokes per minutes of a hand held to the 1000 strokes per minute work horse clipper of the early 1950's that we actually had to screw on the blade.  No quick changes for sure on that one.  New terms like "stroke per minute" are now common place.  Groomers can now choose a variety of clippers from 1200 to 10,000 strokes per minute.  Clippers now come in a variaty of shapes, colors and sizes it just boggles the mind to look at a display of them.  Some clippers have hollow bodies that hair can be vacuumed up with suction. The innovations are unlimited in today's grooming industry with new ideas and technologies on the increase.

Grooming with suction was a big step and one the industry applauded for it's safety innovations both for the clipper & blade combo in that a blade running at a high speed causes friction and will heat up but cold air being sucked over the blade keeps it cool and since the fine particles of hair are sucked off and away rather than left floating in the air for you and the pet to breath.

Even the sterotype of the grooming environment has evolved past the back room at a vet clinic or boarding kennel to "Spa's and Salons" where we play soft mood music, think in terms of aromatherapy and all the other things we do to create ambiance in our salons be it a multi roomed facility or a single room cottage.  And to top it off, we have Mobile grooming where the groomer goes to the pet in a state of the art, hi-tech rolling unit, fully equiped to do everything a salon could do!

Yep, we have "come a long way baby" from our early beginnings on the banks of a river near Paris, France where on a Sunday afternoon we might lather up a pet for a fee, perhaps immerse it in a tub of sulpher water(to kill parasites), then send the pet out to fetch a stick from the river, after which we would dry and sculpt the pet with out limited  equipment to the pet owners desire.   

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