Salon Sanitation Online Workshop

 Want To Take The Drudgery Out Of Cleaning Your Salon? 


You love your pet grooming business, but hate cleaning up at the end of the day?

Want to change that!

If you've ever:

🎉 Wondered why other grooming facilities always look clean and sparkly.

🎉 Spent hours cleaning and it still smells funky.

🎉 Just closed the door at night and hoped for the cleaning fairy to come before morning.


Improper cleaning protocols may put your clients, staff, and yourself at risk for cross contamination.

Did you know you could cut your time cleaning by:

️ Instituting routines and checklists.

️ Knowing which products (including natural options) are more effective than others.

️ How to spot a possibly contagious pet and send them home!


 Finally An Easy To Understand Salon Sanitation Workshop 

In this Amazing Workshop, taught by a pet groomer, you will learn:

🌹 4 ways to reduce cross contamination in your facility.

🌹 What are the health concerns you need to be aware of as a groomer.

🌹 How to compare and decide which products to use.

🌹 What are effective natural options.

🌹 How to choose the method and schedule that works best for you.

and more!


 Hi, I'm Mary Oquendo! I have been in the pet industry since 1999. I’m a firm believer in continuing education and evolving my business to meet the ever-changing demands. Ever since I took a field trip to other salons as a student, I realized the importance of a clean shop. 

 Ready To Step Up Your Game? 

This workshop is limited to 20 participants.

Date: Wednesday, May 24th

Time: 8 PM EST

Just $47 Right Now!

Plus, there's bonuses!

💙 Ability to review the recording for future use.

💙 Worksheets and Handouts so that you can continue to evolve your own shop plan.

You'll also get access to our free Private Community to discuss sanitation with other students long after the live workshop is over.

Heatstroke In The Grooming Facility

Once the warmer weather starts, we hear the same story. In some years, it’s seems like we are bombarded with it over and over again during the course of the summer. It starts out like this: A pet that was in the care of a professional groomer has died of heatstroke. In fact, I have yet to go a single year in my professional career without learning another pet has died due to heatstroke at a grooming facility.


Why didn’t these groomers notice that a pet in their care was in distress?

Especially after it was reported in the news yet again. There are several possible reasons that come to mind:

  1. The drying cages were out of the groomer’s field of vision. Out of sight, out of mind. Nobody thinks that a pet is going to die in his or her care. Many cage dryers are located in the back of the shop or even in a separate room.
  2. The groomer did not regularly check on pets while they were drying because they were out of his or her field of vision. Groomers are busy; we are working on a pet on the table, washing a dog, talking to a client, and so forth. Time can get away from us. What seems like five minutes can really be a half hour. And a pet that is just beginning to exhibit signs of heatstroke, a half-hour is too late.
  3. The groomer couldn’t see that the pet was in distress because this pet was out of his or her field of vision. If we don’t notice those immediate signs of heatstroke, it may be too late to reverse them.

Do we see the connection here?

There was no one consistently monitoring the pets while they were exposed to heat with little to no air circulation, as well as no or limited access to drinking water.

They were out of our field of vision.

Heatstroke begins when the pets’ body temperature surpasses 104 degrees. The factors that set the stage for heatstroke is when the temperature in their environment (cage dryer) becomes higher than their body temperature with little or no air circulation (cage), high humidity (heavy panting) and close quarters (cage).

The risk is much higher if groomers cover cages with towels to speed up drying. This is the exact same scenario when people leave their pets in a hot car to go shopping. But that’s another article.

Signs of heatstroke include lethargy, heavy breathing and panting, bright red gums and tongue, vomiting and diarrhea.

Heatstroke can cause shock, respiratory distress, kidney failure, and heart abnormalities among other complications. Damage can become irreversible once their body temperature reaches 106 degrees. Death follows. Let me repeat that: Death follows.

It is imperative that this pet receives medical attention before their body temperature temperature reaches 106 degrees. The only way to prevent heatstroke is with constant monitoring of the drying area. Minutes can make the difference between life, quality of life, and death.

Any pet is susceptible to heatstroke, but puppies and kittens, elderly pets, immune compromised, brachycephalic (dogs with pushed in faces), pregnant, and nursing dogs, as well as all cats are more susceptible to heatstroke.

What can a groomer do if heatstroke occurs?

  1. Remove the pet from the hot environment! Not just turn off the dryers. The ambient air inside the cage is still hot.
  2. Lower the body temperature by wetting with cool water. Put the pet in the tub and turn on lukewarm water. Don’t spray the pet as it may scare them. You can also wet towels and drape them over the pets’ body.
  3. Do not use cold water or ice water. It is counterproductive. It will shock the system and cause a thermal barrier. Cold water closes skin cells. This pet will be unable to cool itself.
  4. Contact a veterinarian for instructions.
  5. Transport to veterinarian as soon as safely possible after following any directions that were given by the veterinarian.


  1. Station an employee in the drying room. This employee can answer phones, return calls, or do some paperwork instead of just sitting there, but the pets will be his or her line of vision.
  2. Set an alarm for every five minutes and have someone check on each pet in the drying room.
  3. Redesign your grooming shop so that all pets are visible at all times while drying.
  4. Table dry all pets. This is not always feasible as some pets are fearful of high velocity dryers to the point of a seizure.

This is a preventable accident. Drying cages are one of our tools. We need to use them responsibly. If a pet dies while in our care, it damages more than your reputation. There is a family who now has to deal with the preventable loss of a beloved family member.

Do You Have A Business Plan?

Hey, hold on a second. Are you thinking of passing by this blog because you don’t think you need a business plan as you:

  • Are not getting a bank loan for startup.
  • Have been in business for a while.
  • Think they are too hard to do.

I mean if God wanted you to know how to write a business plan, someone would write an easy to understand article on it.

A written business plan is more than a means to raise funds for your venture. It is your business’s blueprint. Everything you need to know right at your fingertips. A business plan is an invaluable tool to propel your business ever onwards and upward.

Planning is bringing the future into the present, so you can do something about it now.”- Alan Lakein

My business plan has seven parts to it.

  1. Business Description. What does your business do? How do you deliver it? What makes you qualified? What is your why? This is more than the name of your business and your core service or product. Let the soul of your business shine through.

    My Example:
    Spirited Dog Productions is dedicated to pets. Yours in particular. We educate pet owners and their professionals through Pawsitive Educational Training. We care for your pet’s physical and emotional needs with holistic grooming via Pawsitively Pretty Mobile Grooming. We care for their health and wellbeing by offering Hands And Paws Reiki For All.

It all started with Pawsitively Pretty Mobile Grooming in 2002. Mobile grooming allowed me to have that one on one time with each pet. Pawsitively Pretty offers a holistic and relaxing atmosphere for all pets, while specializing in elderly dogs and cats.

When I couldn’t find information I felt was necessary to grow my business, I took things in my own hands and added Pawsitive Educational Training to my lineup. We offer business and safety programs for the pet professional.

As a nationally recognized innovator and educator within the professional pet industry, I wanted to offer educational opportunities for pet owners to Pawsitive Educational Training as well. I value continuing education and spend hundreds of hours every year learning better ways to serve your pets.

In 2012, I opened Hands And Paws-Reiki For All. As a holistic pet groomer, Advanced Crystal Master, and Reiki Master, I wanted to offer wellness opportunities for your pets that my pets already benefited from.

  1. Products and Services. Detailed descriptions of all your services and products, including what makes them unique. This section should include how you decided on pricing, as well as time spent delivering the product or service? After all, time is money. Does your pricing reflect your operating costs?
  1. Sales and Marketing Strategies. How are you acquiring your clients? This section should detail all forms of marketing, including your website and social media. The most important part is the metrics of past strategies. What worked and what did not. Meaning which strategies netted you clients.
  1. Day-To-Day Operations. What does it take to run your business? Overhead, start up costs, employees, outside support professionals, salary (yours), and end game. Unless you plan on working until the day you die, you must plan for the end of your business. That’s retirement and/or sale of your business. Your business will command a higher price if you can demonstrate its value through documentation, such as yearly updated business plans and tax returns. Your outside business support personnel may include accountants, marketers, lawyers, service repair, insurance agents, coaches, suppliers, and so forth.
  1. Development. While every other section is based on facts, here is where you can dream. What are planning to offer in the future? This holds space for you make those plans.

My future plans for Spirited Dog Productions will focus on introducing a consistent line of recorded and live online workshops geared towards the pet professionals, as well as pet owners.

  1. Financial summary. If you have not started your business, then income is projections based on similar businesses. No detail is too small. Account for every penny. The health of your business depends on your familiarity with your financial summary. Accounting software makes this easier than you think. Income should be separated divided by every thing you sell or offered service. When you track each income stream individually, you can see what is making money and what is not. Are you allocating resources that are not adding to your bottom line? You’ll know that if you track your expenses.
  1. Business Summary. Sums up your business in easy to read bullet points. Most financial institutions, investors, or prospective buyers will read this first before making the decision to read further.

A written (or typed) business plan gives you the tools to make intelligent decisions regarding the future of your business based on real time analysis rather than conjecture and guesswork. It adds measureable value to your business.