Lisa Vitello has been in the pet grooming business for over twenty years. She is a Certified Master Groomer and Companion Animal Hygienist. In addition to grooming, her passion is teaching others and helping them to excel in the pursuit of their own career and personal growth. After going through the many ups and downs of being a business owner, and learning real solutions for the challenges we all face, she realized she could have the life she always desired. On her blog, The Grooming Guru, she shares tips and tricks for other business owners. She enjoys helping others discover how to be successful in their lives and grooming business. When Lisa isn't at her shop, she enjoys spending time at home with her family and large variety of animals. She lives on a small ranch with a vineyard, 2 horses, an ancient pony, a miniature dachshund, and a standard poodle. Maintaining all of this can feel overwhelming, but Lisa has stayed true to finding her balance in all of this. And, she continues to extend what she's learning to others. Happy New Year!
Now that the holidays are over and life is getting somewhat back to normal, it's a great time to put together your resolutions for the new year. Some of the ways I like to refocus Wags for the coming year is to have a shop meeting and ask my employees what their personal and professional goals are for the year.
Find out What's Important to Your Staff
I find this to be important in building our relationship, but also so I understand what is important for them. I ask them to share any New Years Resolutions they might have made and how they are doing. I also ask them to share any goals that they may have professionally, such as learning to groom a new breed, learning a new skill, or taking a course. I try to find out about improvements they'd like to make in the shop, equipment they'd like me to buy, and trade shows or seminars they'd like to attend.
Share Your Goals For the Year
I share my goals for the year for the shop, incentives I'd like to add, and go through the calendar for the coming year. We discuss holidays, holiday schedules, and review the year that has ended and discuss what worked, what didn't, and what we'd like to change. I take time to review the past year's financials and explain where we are at for our financial goals for the year.
Tracking Your Goals
I have a binder where I keep track of my meetings and keep notes from the goals we've set so that we can check our progress. This helps to remind people what their goals were, check to see if we are hitting our goals, or see if we need to change or adapt our plan along the way.
Take a minute to Download My Meeting Schedule so you can Start Your Year Off Right!!
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