Previous month:
October 2020
Next month:
December 2020

November 2020

How Spirit Became A Part Of Our Family- Part 1

How Spirit Become A Part Of Our Family- Part 1

 

The holiday’s are a stressful time for all of us, so let’s have a little fun with my blog over the next couple of weeks. Spirit wants to join in the festivities with how he became a part of our family as told by both of us.

Happiness is a warm puppy. Charles M.Schultz

I don’t think truer words have ever been spoken.

I was walking up the driveway to my veterinarian’s office several years ago, while Kristin Edmonds was walking down with a little white blind puppy. Kristin was a vet tech for VCA Northside Animal Hospital.

Kristin and I have been known to chew the fat. And today was no exception. As Kristin and I were talking, I noticed that Po (that was his name at the time) tilted his head up at me at the same exact angle that Marcus used to do.

Marcus (AKA The Love Bug) had crossed over a couple of months before and I was still reeling from his loss.

Spirit: 8 times. I tilted my head 8 times before she noticed. The little black and  tan dog and I practiced it for days beforehand. He said his name was Marcus and that I was going to meet someone who would love and take care of me.

I was just going to have to get her attention.

 I knew in that moment Po was coming home with me.

It was not going to be an easy road as Po had many health concerns that needed to be addressed first.

In this case, happiness is a little white blind puppy.

But let’s see if he can work his magic with my husband. We already had 3 older dogs at home.

Spirit: Puh-leeze. Not a problem.

I worked it out with all the women (including the most awesome office manager Kaeley Blum) on staff. And the sole male veterinarian, Dr Andrew Pickerstein, affectionately known as P as well. You’ll understand why I separated the men from the women in a moment.

We (hubby and I) had an appointment for my golden retriever Ricky in a couple of days. Kristin was going to casually walk in the room with this cute little blind husky on her way in from his walk and we would talk a bit (nothing surprising or out of the ordinary there) while Ricky and Po interacted.

The day of our appointment, Kristin ever so causally walked into the exam room to chit chat with me and shared Po’s story of how he was surrendered because of all his medical conditions and how they didn’t think they would be able to find him a home. Poor Po would have to live the rest of his life at the hospital.

Spirit: Cue the violins. If I didn’t already know I was going to go home with them, I might have shed a tear over my plight.

As Kristin and I talked, other staff members (women) would walk in and comment on how well Ricky and Po were playing. Or how cute Po is and they hope they find a real home for him soon.

And then P walked in the room.

“Hey guys, thanks so much for adopting Po. It will be a couple a months though. We need to get him healthy enough to leave.”

You could have heard a pin drop as everyone stopped and turned to look at P, including Po and Ricky.

Spirit: Seriously, did anyone tell P what we’re doing? I hope he didn’t just screw up my chances.

Uh, yes we did. Now you can see why I separated the sexes earlier.

For the first time, hubby opened up his mouth and said……..

“We’ll take the blind husky.”

“However, Po is a dumb name and we’ll call him him Ghost.”

Spirit:YESSSS! While I agree that Po does not suit me, neither does Ghost. We will discuss this in the near future.

Stay tuned for more epsisodes!!!!

Mary is a business, wellness, and safety strategist who specializes in the pet industry. She has contributed to the professional pet industry as a consultant, speaker, writer, and progressive leader.

You can contact Mary by dropping a message or email her at Mary@PawsitivelyPretty.com


Boundaries Matter

Copy of [66] 22 Quotes Viral Content Templates [MASTER FILE]

When we were sitting down with the builders to design our home in Washington, I made some special requests regarding the placement of my office. Specifically, I wanted my office at the other end of the house. The more doors between my office and the living space, the better. 

I needed my office to be separate from the home. I was setting a boundary. 

I regularly hear how important it is to establish boundaries, but why is it so important. It's why I love this quote by Brene Brown. “When we fail to set boundaries and hold people accountable, we feel used and mistreated. This is why, we sometimes attack who they are, which is far more hurtful then addressing a behavior or a choice.”

Boundaries keeps emotion from taking over. Drama in the workplace, whether it stems from clients or employees is exhausting. Setting and enforcing expectations from either can prevent incidents instead of escalating them.

Boundaries can keep us from resenting our business. If, as a business owner, you dread going to work, the business is no longer your passion. It becomes a job. 

You can set boundaries by defining acceptable behavior from your clients, employees, as well as your family and friends that is positive, respectful, and productive.  There is great value in a closed door that people around you honor.

Establishing clear communications through policy and procedure forms and waivers for clients, and detailed expectations in employee manuals will set realistic and expected behavior for those all around. Include If This- Then That rules of conduct. 

For example:

If a client insults or berates one of your employees, then they are no longer welcome in your establishment.

If an employee calls out on a regular basis, then they need to find alternate employment.

You get the idea. 

In addition, set boundaries with yourself that includes establishing morning and evening routines, as well as regular self-care.

Don't let your business become your job.

Pawsitive Educational Training has many online workshops geared for the pet professional to help define boundaries. We have several on client relations and one on necessary grooming forms, waivers, and checklists. www.PawsitiveEd.com 

--

Mary is a business, wellness, and safety strategist who specializes in the pet industry. She has contributed to the professional pet industry as a consultant, speaker, writer, and progressive leader. 

You can contact Mary by dropping a message or email her at Mary@PawsitivelyPretty.com


Will Your Employees Survive The Holiday Season?

0

 

It’s that time of year again. Holidays are upon us and for those in a service or retail operation. It can be hard on us. 

Not only do we have to deal with stressed out customers who have no problem taking their frustrations out on us, there are other factors that contribute to our mental well-being or lack thereof.

Some other factors:

  1. It gets dark early. There is a natural inclination towards tiredness. To a degree everyone suffers from Seasonal Affective Disorder, but for some, it can be debilitating.
  2. Working longer hours to accommodate the holiday rush. Totally ignoring our bodies. We may not even notice problems because adrenaline starts to take over. Sleep quality becomes affected, along with poor dietary choices, compounding the problem.
  3. We still have to our own holiday preparation to deal with. Mother in laws may be coming for a visit. It’s no fun working a 12-hour day and then dragging our tired bodies to stores for shopping.

As an employer/self-employed, whose reputation may be on the line because your employees (or you) are tired and stressed making them prone to causing injury to themselves or any pets in their care, how can you help?

  1. Have realistic expectations. Groomers should not have to groom more dogs than they are physically able to, other staff should not work 16-hour shifts and no one should bear the brunt of abusive clients.
  2. Provide healthy snacks and a place to get away and chill. 
  3. Recognize when an employee is at a breaking point and step in.
  4. Replace fluorescent lighting with natural or LED. 
  5. Have their back when problems with clients arise.
  6. Encourage communication between employees.

Be aware of warning signs that are out of the ordinary for a particular employee:

  1. Mood swings.
  2. Irritability.
  3. Decreased productivity and/or quality of work.
  4. Restless.
  5. Difficulty concentrating.
  6. Seems sad or feels empty.
  7. Talk of suicide. Do not let this one go. Encourage them to seek help. This can be a rough time for people especially if there is a loss involved.

Your employees are the front line of your business. Don’t hang them out to dry.

Mary is a business, wellness, and safety strategist who specializes in the pet industry. She has contributed to the professional pet industry as a consultant, speaker, writer, and progressive leader. If you are looking for your business to thrive instead of surviving, set up a free Am I A Good Fit For Your Business consultation, visit www.MaryOquendo.com.

Or drop me a message or email her at Mary@PawsitivelyPretty.com


Still Doing Biz Paperwork In The Kitchen?

58-2

Did you know that having a dedicated space to do your admin work for your business can save you oodles of time?

The ideal situation is to have an office at work, but that option is not always there for the small business owner. And even if it is, if you haven’t scheduled dedicated time during the day, who wants to spend more time at work. Especially when it’s getting darker earlier every day.

Trying to get it done at your kitchen table will double the time you spend on it. Way too many distractions. Family walking in and out of the kitchen. Every time you stop to answer a question or move things out of the way, your brain needs to shift back into work mode. And that can take as long as 15 minutes before you’re back in the groove.

So, what do you do if you don’t have a dedicated space to work in?

You make one. And for $200 on Amazon.

  1. This fold up table for $65. https://www.amazon.com/Halter-Modern-Folding-Computer-Table/dp/B082DLZCNL/ref=sr_1_14_sspa?dchild=1&keywords=fold+up+table&qid=1602719469&sr=8-14-spons&psc=1&spLa=ZW5jcnlwdGVkUXVhbGlmaWVyPUFQUk5UWk1aVEdJRk8mZW5jcnlwdGVkSWQ9QTA3ODk1MDZKTjRLWk9BTkJRUlEmZW5jcnlwdGVkQWRJZD1BMDIzODA2ODJJOE80SThTWlZEMjkmd2lkZ2V0TmFtZT1zcF9tdGYmYWN0aW9uPWNsaWNrUmVkaXJlY3QmZG9Ob3RMb2dDbGljaz10cnVl
  2. This rolling storage cart. $38 https://www.amazon.com/Seville-Classics-8-Drawer-Organizer-Gradient/dp/B0751NDZG3/ref=sr_1_4?crid=2SW4V446STD5L&dchild=1&keywords=rolling+storage+cart+with+wheels&qid=1602719568&s=home-garden&sprefix=rolling+storage+cart%2Cgarden%2C198&sr=1-4
  3. This desktop organizer that fits on the storage cart. $32 https://www.amazon.com/Simple-Trending-Supplies-Organizer-Vertical/dp/B07SNBHQ28/ref=sr_1_2?dchild=1&keywords=desktop+organizer&qid=1602719606&s=home-garden&sr=1-2
  4. This privacy screen. $60 https://www.amazon.com/Wood-Panel-Woven-Design-Partition/dp/B0135AV5XC/ref=sr_1_4?crid=2ZMT2FUEGDI1E&dchild=1&keywords=privacy+screen+room+dividers&qid=1602719671&s=home-garden&sprefix=privacy+scree%2Cgarden%2C203&sr=1-4
  5. This DO NOT DISTURB Sign. https://www.amazon.com/Print-Crafted-Not-Disturb-Seriously/dp/B01GX9TK4S/ref=sr_1_1?crid=1G7T3ABXRAXXB&dchild=1&keywords=do+not+disturb+sign+for+office+door&qid=1603122059&sprefix=do+not+disturb+sign%2Caps%2C200&sr=8-1

A grand total of $200. All portable and easily put away. Get back some of that lost time to spend with your family.

Mary is a business, wellness, and safety strategist who specializes in the pet industry. She has contributed to the professional pet industry as a consultant, speaker, writer, and progressive leader. If you are looking for your business to thrive instead of surviving, set up a free Am I A Good Fit For Your Business consultation, visit www.MaryOquendo.com.

Or drop me a message or email her at Mary@PawsitivelyPretty.com